The Compliance Organisation Unit is responsible for ensuring that the Bank complies with all relevant external laws and regulations applicable in the various jurisdictions that the Bank operates in. Significantly this includes compliance with Sanctions, Anti Money Laundering (AML) and Counter Terrorist Financing (CTF) requirements not only of the countries that the Bank operates in but increasingly there is an expectation of compliance with those of key US and EU regulators:

The Organisation Unit achieves this by:
• Setting out the relevant regulatory requirements and expectations that the Bank must comply with in an Obligations Register which then maps these to the Bank’s policies, procedures and processes (including systems);
• Working with the business to monitor and set appropriate policies, procedures and processes to ensure compliance with regulatory requirements, expectations and industry best practices;
• Providing official written and informal guidance and advice on Compliance matters to the respective businesses as and when required (e.g. on a client, product or transaction basis);
• Ensuring that appropriate training is given to all relevant staff on the Banks policies and procedures. This includes the provision of training on key policies and procedures such as Sanctions, AML and CTF;
• Undertaking periodic, risk based, Compliance Monitoring to ensure the Bank’s policies and procedures are being complied with and escalates to management significant non-compliance;
• Managing key Compliance systems such as Customer Screening, Payment screening, Transaction screening and AML Monitoring; and
• Managing the alert investigation process arising from the key Compliance systems and making the necessary escalations to management and disclosures to the relevant authorities.
• Responding to all regulatory requests to review and provide relevant information (e.g. customer, transaction, policy, procedure, training, compliance monitoring and process details) or cooperation in a timely manner.
2. Job Purpose (Why does the job exist? What is the value delivered by the job holder to the unit?)
The AML transaction monitoring system is used to identify and protect the institution from any transaction that may lead to Money Laundering or Terrorist Financing. The AML Transaction Monitoring system is currently being loaded daily from numerous source systems. Any changes to the source systems could potentially impact the functionality of the AML transaction Monitoring System. Further, there are a lot of jobs inside the system, which should be monitored for effectiveness. This resource will be responsible for the following activities on AML Transaction Monitoring system:

• Managing quality assurance processes for AML Transaction Monitoring system
• Improving and automating quality assurance tasks
• Making Quality Assurance function more efficient and robust
• Verifying that data mapping, system parameters, lists and thresholds are complete and fit for purpose
• Assurance of the data feeds required for transaction monitoring system from source systems.
• Monitoring data loading and AML system jobs every month
• Identifying and analyzing issues in the compliance systems
• Recommending and monitoring correcting and preventive actions
• Tracking, logging and escalating issues to the senior management
• Documenting quality assurance activities and creating corresponding reports
• Supporting GO AML reporting platform
3. Job Content (Describe the key results delivered by the job holder, how they are measured and the tasks performed to achieve the results?)
Key Deliverables Performance Measures Main Tasks
Lead: Quality Assurance Checks Robustness of the solution • Perform QA checks on the functionality of the compliance systems
• Perform reconciliation tests on the data inside compliance systems
• Execute QA jobs on weekly, monthly and quarterly basis
• Timely identification and escalation of the system gaps
• Resolve the problems/gaps/errors in conjunction with the IT department
Lead: Quality Assurance Process Robustness of the solution • Assist in improving quality assurance process by adding things for better coverage and removing redundant steps
• Assist in automating QA tasks so that more time can be spent on analysing the results rather than collating the result
Support: GO AML Platform Ability to file regulatory reporting • Respond to queries from regulators and internal compliance teams on GO AML platform
• Support GO AML in-house solution
Support: MIS Accuracy and timeliness of the MIS • Maintain an exhaustive log of compliance issues.
• Log issues under CIMS or highlight via other means based on the impact of the issue
• Maintain QA process documentation
• Preparing QA dashboard on monthly basis and share with senior management
Lead: Documentation Quality of documentation
Completeness and accuracy of documentation • Record keeping of transaction monitoring system configuration documents
• Assure that transaction monitoring system configuration documents have the correct and latest information. These documents include Detection Scenario library, Threshold Methodology, Threshold Configuration documents etc.
• Documentation of quality assurance process and corresponding findings
4. Organisation Chart (Attach the unit’s organisation chart showing the reporting relationships (above and below) the job holder)
Please see attached document.
5. Key Internal and External Interfaces and Committee Memberships
Relationship Reason Committee Reason
Head of Compliance systems Keep informed about any major issues Compliance meetings Presenting results of quality assurance
Head of AML Compliance Keep informed about any major issues Compliance meetings Presenting results of quality assurance
Compliance Units: Internal Support Group Compliance function
Group IT team Resolution of technical issues and assistance with related projects
6. Problems and Decisions ( State problems solved and decisions made on a regular basis by the job holder and the desired outcomes of actions)
Problem/ Decision Desired Outcome
Review and test data quality in terms of Effectiveness and Efficiency Robust and auditable tests demonstrating alignment to risk tolerance levels
Review threshold configuration Thresholds maintained in the system are matching with the thresholds mentioned in the approval emails and in the configuration document
Perform alert validation Come up with the recommendations to cover the risk that is not covered with the current setup
Address GO AML requirements from Central Bank Address the requirements and issues within an agreed TAT with the Central Bank
6. Job Dimensions (a) List of Annual Profit/revenue/cost/volumes/portfolio directly controlled or influenced by the job (b) Total number of employees managed (directly and indirectly) by job holder (c) Any other key aspects relevant to the job e.g. markets covered, products managed
Job Dimension Value/Description Job Dimension Value/Description
Products Covered FCRM Jurisdictions Covered ENBD UAE, EI, Egypt, London, Singapore, KSA, India
Quality and Timeliness High quality of deliverables and timeliness of execution. Number of employees managed 1-2
7. Person Specifications (required to carry out the job, not what the current or recommended incumbent possesses)
Description of Knowledge / Skill etc. State whether Desirable or Essential
a. Job Knowledge 1. Strong knowledge of Quality Assurance framework, methods and tools
2. Knowledge of Transaction Monitoring, FATCA and CRS alerts system
3. Basic knowledge of AML typologies
4. Understanding of banking products and operations.
5. Understanding of compliance, products and processes.
6. Basic knowledge of compliance monitoring and screening system Essential



b. Skills Technical & Professional 1. Strong knowledge of SAS Enterprise Guide and SQL.
2. Strong data collection and analysis skills.
3. Basic knowledge of FCRM AML, FATCA and CRS system.
4. Basic understanding of banking products and processes. Essential
Managerial & Leadership 1. Analytical skills, structured thinking and problem solving skills.
2. Ability to work under pressure.
3. Decision making skills.
4. Stakeholder management skills.
5. Should be pragmatic, Innovative and quick learner.
6. Team player and ability to work in multi-cultural environment.
7. Ability to present ideas and achieve consensus.
8. Strong written and oral communication and inter personal skills. Essential
c. Behaviours 1. Motivated self-starter who is well organized and a team player who can work with limited supervision.
2. Information seeking; Customer service; Team work; Integrity; and Flexibility.
3. Ability to lead and influence people across cultures at a senior level using expert business judgement, communication and listening skills.
4. Ability to perform well in a high pressure time-sensitive environment. Essential
d. Prior work experience required 1. At least 5 years of experience of quality assurance.
2. At least 5 years of relevant experience in large banking/financial institutions.
3. At least 5 years of SAS enterprise guide experience.
4. At least 5 years of data analysis experience.
5. At least 3 years of experience on FISERV FCRM AML system
6. At least 3 years of experience on compliance systems. Essential
e. Education and/or professional qualification 1. Bachelor’s degree in computer science, finance/accounting/economics/business, or mathematics with excellent quantitative skills
2. Master’s degree in computer science, finance/accounting/economics/business, or mathematics with excellent quantitative skills Essential


Advantage
f. Any professional certification required 1. Professional certification, such as Six Sigma, Quality Auditor, Quality Engineer
2. ACAMS certification or ICA diploma
3. Certification in quality assurance field Advantage